Updated: January 2026
Official ibc003 Documents

Privacy Policy ibc003 – Personal Data Protection for Malaysia Members

Ibc003 takes the privacy and security of every member's personal data seriously. This Privacy Policy clearly explains what information we collect, how it is used, how it is protected, and your rights as the owner of that data.

256-bit SSL Encryption No Data Sold Right to Data Deletion
Privacy Policy Contents
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Data Request Response

Ibc003's Data Protection Commitment

Six core principles underpinning ibc003's approach to member data privacy and security

Industry-Standard Encryption

All personal data and financial transactions transmitted between your device and ibc003's servers are protected by 256-bit SSL encryption — the same standard used by leading financial institutions and banks. Your information cannot be intercepted by third parties.

Your Data Is Never Sold

Ibc003 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy.

You Control Your Data

As an ibc003 member, you have the full right to access, correct, download, and request the deletion of your personal data. All data rights requests will be processed within 30 calendar days of receiving the application.

Secure Data Storage

Ibc003 members' personal data is stored on servers protected by strict access controls, multi-layered firewalls, and intrusion detection systems. Internal access to member data is restricted to authorised personnel only.

Data Collection Minimisation

Ibc003 only collects personal data that is strictly necessary to operate the platform's services. We do not gather irrelevant or unnecessary information. Data minimisation is a core principle of our approach to privacy.

Privacy Standards Compliance

Ibc003 operates in accordance with applicable data protection standards and online entertainment industry best practices. This Privacy Policy is reviewed periodically to ensure it remains relevant and adequate in protecting our members' privacy rights.

Important Notice — Please Read

This Privacy Policy explains how ibc003 ("we", "Platform") collects, uses, discloses and protects your personal information ("Member", "you") when you use the ibc003.asia platform. By registering for or using any ibc003 service, you agree to the practices described in this Privacy Policy. This Policy should be read alongside Terms & Conditions and Responsible Gaming Policy ibc003.

1

Types of Personal Information We Collect

Ibc003 collects various types of personal information from members in order to provide and improve the platform's services. The information we collect can be grouped into several main categories:

Account Registration Information:

  • Username and password (stored in encrypted form — unreadable by ibc003 staff)
  • An active Malaysian phone number
  • Email address (if provided)
  • Date of birth for age verification purposes

Identity Verification (KYC) Information:

  • A copy of your Malaysian identity card (MyKad) if requested for identity verification or high-value withdrawals
  • Proof of address (bank statement, utility bill) if required during the KYC process

Financial Information:

  • Deposit and withdrawal records (amount, method, date)
  • Ibc003 does not store your full e-wallet details or bank account number — payment processing is handled through certified third-party secure payment gateways.

Platform Usage Information:

  • Gaming and betting history (game type, amounts, outcomes)
  • Login and logout times
  • IP address and device information (device type, operating system, web browser)
  • Cookie data and related tracking technologies (see Section 5)

Minimisation Principle: ibc003 only collects information necessary for service delivery, security, and compliance purposes. We do not collect sensitive data such as medical information, political affiliations, or religious beliefs.

2

How We Use Your Personal Information

Personal data collected by ibc003 is used solely for the following purposes:

  • Account Management: Creating and managing your ibc003 account, processing registration, verifying identity, and maintaining accurate account records.
  • Transaction Processing: Securely and efficiently processes deposits and withdrawals via Malaysian e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay) and online banking (DuitNow, FPX, Maybank2u, CIMB Clicks).
  • Service Provision: Ensuring you can access all ibc003 games and services — live casino, slots, Malaysia Super League and EPL Sports Betting, e-sports, and more — seamlessly and without interruption.
  • Platform Security: Identifying and preventing fraud, money laundering, account misuse, multiple account usage, and any activity that violates ibc003's Terms & Conditions.
  • Customer Support: Enabling ibc003's Bahasa Melayu-speaking support team to assist you effectively with any enquiries, technical issues, or disputes.
  • Service Communications: Sending important notices related to your account, such as deposit confirmations, withdrawal notices, policy updates, and security information. (This is separate from marketing communications — see below.)
  • Marketing Communications: With your consent, we may send you information about ibc003 promotions, new bonuses, and special offers. You may withdraw this consent at any time through your account settings or by contacting customer support.
  • Platform Improvements: Analysing aggregated, anonymised usage patterns to understand how users interact with the ibc003 platform, enabling us to make meaningful improvements to the user experience.
  • Legal Compliance: Fulfilling applicable legal and regulatory obligations, including anti-money laundering (AML) requirements and relevant reporting duties.
3

Sharing Information with Third Parties

Ibc003 does not sell, rent, or trade members' personal information to any third party for marketing purposes. However, there are limited circumstances where we may need to share data with necessary third parties:

  • Payment Service Providers: The payment gateways we use to process deposits and withdrawals via Malaysian e-wallets and FPX. These providers receive only the minimum information necessary to process transactions and are bound by strict confidentiality obligations.
  • Game Providers: Gaming companies such as Evolution Gaming, Pragmatic Play, and PG Soft may receive the minimum technical information required to deliver games within the ibc003 platform. No personally identifiable information such as full names or phone numbers is shared with game providers.
  • Legal Authorities: ibc003 will disclose personal information to the police, regulatory authorities, or other legal bodies when required to do so by law or a valid court order, or when necessary to investigate fraud or money laundering activities.
  • Analytics Services: ibc003 may use third-party analytics services that receive anonymised and aggregated usage data (with no personally identifiable information) to help us understand how users interact with the platform.

Confidentiality Agreement: All third parties with whom we share data are bound by confidentiality agreements that prohibit them from using that information for any purpose beyond what has been specified. ibc003 conducts due diligence on all third-party providers before any data sharing takes place.

4

Ibc003 Data Security Measures

Ibc003 continually invests in data security infrastructure to protect our members' personal information. The security measures we employ include:

  • 256-bit SSL Encryption: All data transmitted between your browser or app and ibc003's servers is encrypted using 256-bit TLS/SSL protocol, protecting your data from unauthorised interception during transit.
  • Stored Data Encryption: Sensitive information such as passwords and verification details is stored in encrypted (hashed) form using modern cryptographic algorithms. Even ibc003 staff cannot view your password in its original form.
  • Internal Access Controls: Access to member personal data within ibc003 is restricted to staff who genuinely require it to perform their duties. An internal audit log system records all access to sensitive data.
  • Multi-Layer Firewall: ibc003's server infrastructure is protected by a multi-layered firewall system that continuously monitors and filters network traffic.
  • 24/7 Security Monitoring: An intrusion detection system (IDS/IPS) monitors ibc003's infrastructure around the clock to detect and respond to any potential security threats.
  • Regular Security Testing: ibc003 conducts regular penetration testing and security audits to identify and address vulnerabilities before they can be exploited.

Data Breach Notification: In the unlikely event of a data breach affecting members' personal information, ibc003 is committed to notifying affected members within a reasonable timeframe and taking appropriate remedial action promptly.

5

Cookies, Sessions & Tracking Technologies

Ibc003 uses cookies and similar tracking technologies to enhance the user experience and gather analytical information. The types of cookies we use are as follows:

  • Essential Cookies: Required for core ibc003 platform functions such as login verification, session management, and security. These cookies cannot be disabled as they are critical to platform operations.
  • Preference Cookies: Saving your preferences such as interface language, preferred odds format, and other display settings so you do not have to reconfigure them each time you log in.
  • Analytics Cookies: Collecting anonymised information about how you use the ibc003 platform — pages visited, time spent, and actions taken. This data helps us understand usage patterns and make improvements.
  • Marketing Cookies: Used to display relevant promotional content to you based on your interests and platform usage history. This type of cookie requires your consent and can be disabled through the platform's cookie settings.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the ibc003 platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.

6

Your Rights Regarding Personal Data

As an ibc003 member and owner of your personal data, you have the following rights, which you may exercise at any time:

  • Right of Access: You have the right to request a copy of the personal data we hold about you. ibc003 will provide a readable data report within 30 days of receiving your request.
  • Right to Rectification: If any personal data ibc003 holds about you is inaccurate or incomplete, you have the right to request a correction. Basic account information can be updated directly in your platform account settings.
  • Right to Erasure: Under certain circumstances, you may request ibc003 to delete your personal data. However, there are cases where we are required to retain certain data to fulfil legal obligations or resolve disputes — we will inform you if a deletion request cannot be fully accommodated, along with the reasons.
  • Right to Object to Processing: You may object to the processing of your personal data for direct marketing purposes at any time, without providing any reason. Contact ibc003's support team or update your account settings to opt out of marketing communications.
  • Right to Data Portability: You may request ibc003 to provide your personal data in a portable digital format, making it easy to transfer to another platform should you choose to do so.

How to Exercise Your Rights: To exercise any of the rights listed above, please contact the ibc003 support team via live chat, WhatsApp, or email at support@ibc003.asia. Include your ibc003 account number and a clear description of your request. ibc003 is committed to processing all data rights requests within 30 calendar days.

7

Data Retention Period

Ibc003 retains members' personal data for as long as necessary to fulfil the original purpose of collection and to comply with applicable legal obligations. In general:

  • Active Account Data: Retained for as long as your account remains active with ibc003. This data is required to deliver the platform's services to you.
  • Financial Transaction Data: Financial transaction records (deposits and withdrawals) are retained for a minimum of 7 years from the transaction date to meet financial audit requirements and applicable anti-money laundering (AML) compliance obligations.
  • Game Records: Game and betting history is retained for a minimum of 3 years and is accessible to members upon request during that period.
  • Identity Verification (KYC) Data: Identity verification documents such as copies of your MyKad are retained for a minimum of 5 years after account closure to meet legal compliance requirements.
  • Closed Account Data: Upon account closure, ibc003 will retain the minimum information required for legal and dispute resolution purposes. Any data no longer needed will be securely deleted or anonymised.

When personal data is no longer required, ibc003 will ensure it is securely deleted using methods that make the data unrecoverable and inaccessible to any party.

8

Children & Age Restriction Protection

Ibc003 takes the prevention of underage access seriously. ibc003 services are strictly for adults, and we do not knowingly collect personal information from individuals under the age of 18.

The steps we take to protect minors include:

  • Requires date of birth verification during registration to ensure members are 18 years of age or older.
  • Suspending accounts suspected of belonging to underage individuals until satisfactory age verification is provided.
  • Not marketing ibc003 services on any platform or channel specifically targeting minors.

If You Suspect Underage Use: If you suspect that someone under the age of 18 has accessed or registered an ibc003 account, please contact us immediately at support@ibc003.asia. ibc003 will investigate promptly and take appropriate action, including closing the account and returning any associated funds.

9

Changes to This Privacy Policy

Ibc003 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, technological developments, relevant legal changes, or changes to the services we offer.

When we make material changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying a prominent notice within the ibc003 platform when members log in after changes take effect.
  • Sending an email notice to a member's registered email address (where applicable) for changes that materially affect members' privacy rights.

It is your responsibility to review this Privacy Policy periodically. Continued use of the ibc003 platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account by contacting the ibc003 customer support team.

10

Contact Us — Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ibc003 handles your personal data, please contact us through the following channels:

  • Email: support@ibc003.asia – for written enquiries relating to privacy and data rights requests
  • Live Chat: Available on the ibc003 platform — for immediate assistance in Bahasa Malaysia, 24/7
  • WhatsApp: Check the latest figures within the ibc003 platform after logging in

Ibc003's Malay-speaking support team is available to assist you with any questions regarding your data privacy. We are committed to responding to all privacy-related enquiries within 3–5 business days, and to fulfilling all data rights requests within 30 calendar days.

Official Complaints: If you are dissatisfied with how ibc003 has handled your privacy complaint after contacting us, you have the right to refer the matter to the relevant regulatory body in accordance with the laws applicable in your jurisdiction.

Types of Data We Protect for You

An overview of the personal data categories managed by ibc003 with full protection

👤
Identity Information
Username, date of birth, phone number – essential details used to verify your identity as an ibc003 member.
💳
Transaction Data
Records of deposits via TNG, GrabPay, DuitNow, and withdrawals — without storing your full account details.
🎮
Game History
Records of Sports Betting, live casino, slots, and e-sports activity on the ibc003 platform.
📱
Device Data
Device type, operating system, web browser, and IP address — used for account security and fraud detection.
🍪
Cookie Data
Session cookies and preferences to ensure a smooth, personalised platform experience for you.
🔑
Password
Stored in fully encrypted (hashed) form – even ibc003 staff cannot view your password.
📧
Communications
Records of interactions with ibc003 customer support — used to resolve issues and improve our service.
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Analytics Data
Anonymised platform usage patterns – helping us understand how to improve the user experience.
Your Rights

You Have Full Control Over Your Data at ibc003

Ibc003 believes your personal data belongs to you – not to us. We are merely temporary custodians who use it to deliver services to you. That is why we ensure you have clear, straightforward mechanisms to exercise your data rights whenever you need to.

Privacy FAQ
Your Right to Know & Access Your Data

Request a full report of the personal data ibc003 holds about you. We will provide it in a readable format within 30 days of the request.

Right to Rectification

If any personal data we hold about you is inaccurate, you may request a correction through your account settings or by contacting ibc003 customer support.

Right to Request Data Deletion

In applicable circumstances, you may request that ibc003 delete your personal data. We will inform you if any legal obligations prevent full deletion.

Right to Object to Marketing

Opt out of ibc003 marketing communications at any time without providing a reason — via account settings or by contacting our support team.

Right to Data Portability

Obtain a copy of your personal data in a portable digital format for any legitimate purpose.

Right to Protection from Automated Processing

You have the right not to be subject solely to automated decision-making that has a material impact on you without any human intervention.

How ibc003 Protects Your Privacy in Day-to-Day Practice

Not just a policy on paper — these are the real steps we take every day

Secure Payment Processing

When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, DuitNow, or FPX, ibc003 does not store your full e-wallet or bank account details. All financial processing is handled through a PCI-DSS certified payment gateway, ensuring your financial data never passes through or is stored directly on ibc003's servers.

Analytics Data Anonymisation

When ibc003 analyses platform usage patterns for improvement purposes, the data used is always anonymised beforehand — meaning there is no way to link the analytics data back to your personal identity. Aggregated analytics contain no personally identifiable information.

Passwords Are Never Visible to Anyone

Your ibc003 account password is stored using irreversible cryptographic hashing. This means even ibc003 engineers and support staff cannot view your password in its original form — only you know your password. If you forget it, it must be reset, not "recovered".

Privacy Training for All Staff

All ibc003 staff with access to member personal data undergo regular privacy and data security training. Strict data handling protocols are enforced, and any internal breaches are treated with the utmost seriousness in accordance with ibc003's internal disciplinary procedures.

Regular Security Audits

Ibc003 conducts regular security audits and Privacy Policy reviews — at least once a year, or whenever there are significant changes to platform operations, technology, or the regulatory landscape. This ensures your data protection remains relevant and adequate at all times.

FAQ – ibc003 Privacy Policy

The most frequently asked questions from members about privacy and data protection at ibc003

ibc003 does not sell or trade members' personal information to third parties for marketing purposes — this is a principle we do not compromise on. That said, there are limited situations where necessary data sharing does occur: with payment service providers (to process your deposits and withdrawals via TNG, GrabPay, DuitNow, and others), with game suppliers (minimum technical data only, with no personally identifiable information), and with legal authorities when required by law. All third parties we share data with are bound by strict confidentiality agreements and may only use that information for the specified purpose.

To request deletion of your personal data, contact the ibc003 support team by email at support@ibc003.asia or via the in-platform live chat. Clearly state that you wish to exercise your "right to data deletion" and include your ibc003 account number for verification. ibc003 will process your request within 30 calendar days. Please note that in certain cases, ibc003 may be required to retain specific data for a prescribed period to meet legal obligations — for example, financial transaction records must be kept for a minimum of 7 years in accordance with compliance requirements. We will provide you with a detailed explanation if your deletion request cannot be fully fulfilled, along with clear justification.

Yes, your financial information is secure when using ibc003. Importantly, ibc003 does not store your full e-wallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay) or bank account information on our servers. When you make a deposit or withdrawal, you are directed to a certified secure payment gateway to complete the transaction – this process takes place outside the ibc003 system, and only the transaction amount is recorded in our system. All data communications between your device and the ibc003 platform are encrypted with 256-bit SSL. Our security monitoring system operates 24/7 to detect any suspicious activity.

Yes, you can opt out of receiving ibc003 marketing communications at any time without providing a reason. There are a few ways to do this: first, click the "unsubscribe" link found at the bottom of any ibc003 promotional email; second, update your communication preferences via the account settings in the ibc003 platform; or third, contact the ibc003 support team via live chat or email at support@ibc003.asia and indicate that you wish to opt out of marketing communications. Opt-out requests will be processed within 5–7 business days. Please note that even after opting out of marketing communications, ibc003 will still need to send important service notices related to your account, such as transaction confirmations and security alerts.

When you close your ibc003 account, we will cease using your personal data for day-to-day service purposes. However, ibc003 is required to retain certain data for a specified period following account closure in order to fulfil applicable legal obligations. Specifically: financial transaction records are kept for a minimum of 7 years, identity verification documents (KYC) for a minimum of 5 years, and gaming records for a minimum of 3 years. These are standard compliance requirements within the financial and online entertainment industries. Once the mandatory retention period expires, data that is no longer required will be securely deleted or anonymised. You may request full details of your data retention policy by contacting support@ibc003.asia.
View All FAQs

Secure Payment Methods at ibc003

All transactions made via the following methods are protected — your account details are not stored by ibc003

Touch 'n Go eWallet
GrabPay
Boost
ShopeePay
DuitNow
FPX / Maybank2u
CIMB Clicks

Your full e-wallet & bank account details are not stored on ibc003's servers · All transactions are 256-bit SSL encrypted

Your Data Is Safe — Join ibc003

Play at ibc003 with Peace of Mind — Your Privacy Is Protected

Ibc003 has built an online entertainment platform that is not only fun and rewarding, but also secure and respectful of your privacy. With 256-bit SSL encryption, a strict no-data-sale policy, and clearly defined data rights for every member — you can enjoy live casino, Malaysia Super League Sports Betting, slots, and e-sports with complete peace of mind.

  • Personal data protected by 256-bit SSL at all times
  • Your information is never sold to any party
  • Deletion rights & data access guaranteed for all members
  • Secure deposits via TNG, GrabPay, DuitNow & more
  • Privacy support in Bahasa Melayu, available 24/7
Register for Free Now Log In
ibc003 Data Protection Summary
Data encryption 256-bit SSL
Data sold to third parties Never
Right to access data Within 30 days
Security monitoring 24/7 continuous
Privacy enquiry response 3–5 business days
Privacy support language Bahasa Melayu

Related Documents

Other policies and guidelines you should know as an ibc003 member

Terms & Conditions

The terms governing use of the ibc003 platform, covering registration, deposits, withdrawals, bonuses, and betting rules applicable to all members.

Read Terms & Conditions
Responsible Gambling

Deposit limits, betting limits, and self-exclusion options are available to help keep your entertainment activity safe and enjoyable.

Read the Guide
About Us

Get to know ibc003 better – our mission, core values, and our 7-year journey building Malaysia's trusted online entertainment platform.

About ibc003
Privacy Compliance & Responsible Gaming

Ibc003 is fully committed to protecting members' personal data and promoting responsible entertainment practices. For full details on the platform's terms of use, please read Terms & Conditions us. For responsible gaming guidance and betting limit tools, visit the Responsible Gambling. For any privacy-related inquiries, email us at support@ibc003.asia or visit FAQ. Play smart and responsibly. Age restriction: 18 and above.

Bahasa Melayu